Managing the booking
Changes and cancellations follow the terms and conditions of the flights and hotels booked. Please check your booking confirmation email for details. If you need assistance, contact our Travel Advisors.
How do I cancel or make changes to my booking?
For any changes to your holiday package — including cancellations, amendments to flights, hotels, or travellers — please contact our Travel Advisors. Kindly include your booking number and details in your email request. The lead passenger must confirm any cancellation. Charges may apply based on the terms and conditions of your booking.
How and when will I receive details about transfers, tours, or experiences that I booked?
You will receive an email confirmation with all booking details. For any changes or questions, please contact our Travel Advisors. We coordinate with our partners to ensure your requests are handled promptly.
Where can I find information about baggage or infant travel?
Please refer to Qatar Airways FAQs.
What happens if my flight is delayed or cancelled?
Flight disruptions are handled according to Qatar Airways policies. Contact our Travel Advisors for assistance with your holiday package.
What if I need assistance during my trip or stay?
For urgent help, contact our Travel Advisors on +974 4144 5544 or email holidays@qatarairways.com.qa.